Interview Essay - Peter Clauss -- Interview Essays

Interview Essay - Peter Clauss Peter Clauss was born March 21, 1935, in what was then, East Germany. Growing up he worked in hotel restaurants; this was where he learned his trade. Instead of attending the regular school system he learned the skills that he would need later on in life in the restaurant. Today Peter enjoys attending the opera, theater, concerts and plays. It is these places where he finds most of his happiness in life. What is your definition of happiness? "Not to have any worries or as few worries as possible." Has your definition changed over the years? "Yes." "This year I changed a lot, it's a whole process." Who or what do you turn to when you are unhappy? "Music or books, but especially music. Music isn't for some people, but it is for me. For example, Beethoven and Bach put all this philosophy and emotion in their music." What makes you unhappy? "Cruelty towards animals makes me unhappy. And stupidity or stupid attitudes. I try to stay away from that, you know if someone says you're stupid, I just forget it and walk away." How do other people's attitudes affect your happiness? "It doesn't affect me because if they are unhappy, then I just stay away from them. When I am going out with my friends and they bring along one of their friends, that is fine, because if their friends are good to them, then they are friends of mine. So other people's attitudes really don't affect me." How did your childhood influence your sense of happiness? "I grew up in Germany, I know a little bit about the Nazi's. The war ended in 1945 when I was 10 years old, so I know a little bit, but not much. My mother was an apprentice and was employed by Jews. She always said that they were such wonderful people.... ...rmany and their communistic views." Are you pleased with yourself? "Oh yes, very. Absolutely couldn't be better." Religion? "I gave up religion. Religion is kind of superstitious; especially if you are young, they kind of corrupt you. God is like a baked potato and every church puts a different topping on it to make it more appealing. But really all it is, is don't do any bad things like the basics. In religion you are always waiting for something, its like gimme gimme, and then if it doesn't come, its like, how can you do this to me?" If you could give a piece of advice for achieving happiness what would it be? "I would say listen to music, because music to me is like religion. If you educate your five senses, then you will have a happy life." Peter was a very friendly person. I enjoyed the time I had learning about his life, and I wish him the best. Interview Essay - Peter Clauss -- Interview Essays Interview Essay - Peter Clauss Peter Clauss was born March 21, 1935, in what was then, East Germany. Growing up he worked in hotel restaurants; this was where he learned his trade. Instead of attending the regular school system he learned the skills that he would need later on in life in the restaurant. Today Peter enjoys attending the opera, theater, concerts and plays. It is these places where he finds most of his happiness in life. What is your definition of happiness? "Not to have any worries or as few worries as possible." Has your definition changed over the years? "Yes." "This year I changed a lot, it's a whole process." Who or what do you turn to when you are unhappy? "Music or books, but especially music. Music isn't for some people, but it is for me. For example, Beethoven and Bach put all this philosophy and emotion in their music." What makes you unhappy? "Cruelty towards animals makes me unhappy. And stupidity or stupid attitudes. I try to stay away from that, you know if someone says you're stupid, I just forget it and walk away." How do other people's attitudes affect your happiness? "It doesn't affect me because if they are unhappy, then I just stay away from them. When I am going out with my friends and they bring along one of their friends, that is fine, because if their friends are good to them, then they are friends of mine. So other people's attitudes really don't affect me." How did your childhood influence your sense of happiness? "I grew up in Germany, I know a little bit about the Nazi's. The war ended in 1945 when I was 10 years old, so I know a little bit, but not much. My mother was an apprentice and was employed by Jews. She always said that they were such wonderful people.... ...rmany and their communistic views." Are you pleased with yourself? "Oh yes, very. Absolutely couldn't be better." Religion? "I gave up religion. Religion is kind of superstitious; especially if you are young, they kind of corrupt you. God is like a baked potato and every church puts a different topping on it to make it more appealing. But really all it is, is don't do any bad things like the basics. In religion you are always waiting for something, its like gimme gimme, and then if it doesn't come, its like, how can you do this to me?" If you could give a piece of advice for achieving happiness what would it be? "I would say listen to music, because music to me is like religion. If you educate your five senses, then you will have a happy life." Peter was a very friendly person. I enjoyed the time I had learning about his life, and I wish him the best.

Leadership And Management Essay -- Business Leadership Management

In today's world economy companies come and go every single day. It takes good strong leadership and management to guide an organization to success. While many people consider management and leadership to be synonymous they are in reality two different concepts. A person can be a good leader but if he does not know how to manage a company that company will be destined to fail. Also if a person had great management skills but lacks in leadership no matter how good he is if he can not lead his employees towards the goal then it is a failed attempt at success. Management is considered a job description whereas leadership is considered a trait. In this paper we will differentiate between management and leadership. We will also examine how leaders create and maintain a healthy organizational culture. As stated before management and leadership are two different concepts. Wikipedia defines management as "the process of leading and directing all or part of an organization, often a business, through the deployment and manipulation of resources". In the world of business, management can be stated as a pursuit towards an overall goal that is effective and efficient. Also management is the ability to integrate works from different workforces through planning, and organizing. Ultimately management is a theory that is put into practice by a team to create a successful organization. The individuals in these teams are known as managers. It is the job of these individuals to guide a company towards the goal. To properly manage it takes a set of functions to make the organization su... ... concerns with process" (leadership, 2005). In closing it is up to management to make sure that the plans and processes are in place, and it is up to the leaders that have the leadership abilities to act on those plans and use those processes. Works Cited Management. (2005). Retrieved Nov. 14, 2005, from Management Web site: http://en.wikipedia.org/wiki/Management. Leadership. (2005). Retrieved Nov. 14, 2005, from leadership Web site: http://en.wikipedia.org/wiki/leadership. orgainzation culture. (2005). Retrieved Nov. 14, 2005, from orgainzation culture Web site: http://en.wikipedia.org/wiki/Organizational_culture.

Code of Ethics Essay

Almost every organization, institution and profession has a set of code of ethics which are generally expected to guide their stakeholders on how to handle particular issues within that fall within their place of work. Basically, such code of ethics are instituted and adopted in organizations as well as professions as a way of ensuring that relevant stakeholders are in a position to draw a clear distinction about on what is wrong or right. Understanding the ethical codes of a particular environment, be it an organization or a profession has been found to be instrumental in helping the stakeholders make right decisions in decision situations and this fact has therefore awarded code of ethics great importance across professions. Ethics vary from one profession to another as well as from an organization to another depending on the type of operations carried out, also, the environment within which an organization functions. It becomes an obligation to all stakeholders in a profession, organization or even an institution to understand the laid down code of ethics available as such since violating such qualifies to be termed as a professional misconduct and punishable under the law. There is generally a rich history about code of ethics and again, the history varies from one profession to another and also across organizations. This paper will seek to offer a detailed analysis of the code of ethics that are available in accounting profession, its history of development, the sources from where these ethics were developed amongst other valuable issues about code of ethics in general. It will explore the major players in the profession, who are basically certified accountants, what expectations are at least expectable from an accountant in his work to their clients, as well as the bodies across the globe that has been awarded the mandate of setting the standards or simply developing the code of ethics for accountants. Accounting has grown to become one of the oldest and also one of the most important services that business world cannot stay without. In the business world, there is the inherent need for the business owners and other stakeholders to have perfect knowledge of the state of affairs of the business institution in which they have committed their resources, of course for expected returns. To gain this kind of knowledge, an individual who can truthfully and honestly reflect the true financial position within which a business is at any particular time is needed and this can only be a person who have relevant analysis skills. If such information is made available to the investors, customers, governments and suppliers among others, then it becomes likely that such individuals will be in a position to know whether a business is making profits or otherwise. If there have been steady profits in a particular business and over a couple of the previous years, such a business will remain as worthwhile investment opportunities to investors, a good source of government tax to the government, a good determinant of how much profits to go to each shareholder and would also assure suppliers that their creditor is solvent enough. In case of loss, not very many profit oriented individuals will want any association with such a business as losses are one of the signs of insolvency. Basically, accounting information is of very important use in decision making and for this reason, such information must be truthful and objective. Incorrect accounting information has the potential to result into decisions that are wasteful in nature and this is a situation which is not acceptable in the business world where resources are always limited. Provision of such accounting information has therefore come under very strict scrutiny by bodies which are globally recognized and mandated to give guidelines which every certified accountant must adhere to while undertaking their accounting duties. Failure of adherence by accountants has been qualified to become a professional misconduct and in such a case, the accountant in question becomes liable for his irresponsibility. The ethical requirements for professional accountants are established by the International Federation of Accountants (I.F.A) which also enforces that all the guidelines are adhered to throughout the profession of accounting reporting (Reamer, 1998). Statement of Values Integrity Integrity is one of the four values that make up the code of ethics in accounting field as a profession. An accountant whose services have been hired by a business entity has to demonstrate a high level of integrity in conducting their duties failure to which they can be held liable for any loss suffered, if such losses are proven to have been occasioned by lack of integrity on the side of the accountant. Integrity implies that an account under duty has to demonstrate that he is straightforward as well as honest with issues that touch on the financial performance of the entity to which he is offering accounting services. It also implies that there has to be fair dealings as well as truthfulness throughout the service dispensation period. This consequently requires that accountant must not have any association with accounting information in which they believe there are material errors or are misleading. Objectivity This is another principle in the accounting field that requires accountants not to allow any compromise on their business or professional judgment. It states that a professional accountant must be free from bias, conflict of interest and also undue influence while making a business judgment. Impaired objectivity amounts to a gross professional misconduct and relevant bodies like the I.F.A ensures that such values are upheld throughout the profession. Diligence This means that a professional accountant is bound by the ethical code to dispense their services with due acre and competence. They are required to maintain an acceptable level of professional knowledge and skills in services delivery so that their clients will be better positioned to have truthful reports about the affairs of a business at any particular time. Informed decisions are likely to be made as a result of data obtained through diligent services and would not cost the decision maker for unexpected outcomes. Confidentiality This is the requirement that a professional accountant must not disclose any information he has come across during his service time, in part or wholly to a third party or for extra financial gains. Parties whom may stand to gain upon acquiring such information are the competitors to the client and this may turn out to be disastrous to the client. Professional accountants are therefore bound by this value to only use such information for the benefit of their current client failure to which would be looked at as a violation of one of the golden rules. The above are values that have been formulated by I.F.A and generally accepted across the globe by the help of the nations that recognizes this body. Training and Communication In every organization training is a vital component. Training equips employees with necessary skills, knowledge, and become competence in their accounting work. Employees do participate in ethical training of the company and attain development and eventually improve their morale on the performance of the company. Ethical training provides innovative quality solutions to support the company to operate in an ethical environment and realize their full potential of investors. Training should take place in area of law compliance and ways to treat various differing interest, profits and safety. Communication on the other hand acts as an enhancement to training where issues are discussed openly. Investors raise views as they become participants and share it out with others of anything they do not understand. Some of communications tools used are company newsletters, article in magazines, internet website and videos. There should effective communication to investors characterized by the following features: honesty which emphasis on free flow of important investment information, confidentiality that protect employees regarding their rights and their professional while abiding to legal act about disclosing information which affects welfare of others and free speech to give support for open competition. Communication should also promote mutual understanding between the investor and the facilitator of business opportunity. Companies should develop, enforce and put down in writing codes of corporate. A code of ethic should foster a stronger ethical climate and open various channel of communication to help protects against fraudulent financial reporting. Both corporate ethics training and communication is very important to employees individually by developing ethical decision–making skills and to ensure all staff understands and complies with company regulations and policies. Code of Ethics Implementation Plan The success lies on the corporation commitment on developing code and their contribution (Messikomer and Cirka, 2010). Company needs to implement code of ethics through informal methods noticeable to the context through proper communication and agreement. The implementation plan sound to ensure investment advisors adhere to code of ethics regarding business matters, protect customers and inhibit any inappropriate action. The advisors are responsible for consumers saving and their security regarding their financial status. Customers understanding on code of ethics determine whether their representatives are acting accordance to law and guidelines, as well as representing them appropriately. Prior to the implementation of code of ethics there are rules: where all employees receive compensation of loss regardless of the amount, employees will perform their discharged duties diligently and competence, and finally, organization will consult the public to get feedback and suggestions regarding on the efficiency and effective delivery of services. Implementation composes organizational changes where employees should conform to these changes: identification of moral leaders who are moral mature and finally, leaders should regularly communicate code of ethics to improve perceptions of trust and leadership credibility. This imperative normalizes ethicality by providing routine communication on moral behavior which reminds employees on their ethics matters. Corporate Social Issues It is most essential in every organization that it promotes its vision of accountable business to various stakeholders apart from investors and shareholders. There are various areas of major concerns: environmental conservation, well status of employees, community and community at large. Company do largely benefit through adopting a policy of social responsibility through improvement of financial performance, lowering its operation cost, increasing it sales and enhancing customers loyalty. The company consequently attracts many consumers/investors as well as to retain the potential ones to help change the company’s identity and to greatly improve productivity and quality. There are drivers pushing business towards social responsibility such as the government, which imposes legislation and regulation to deliver social and environmental objectives in the area of business. Secondly, the need for corporate disclosure from investor and stake holders, also, investors are changing its way of accessing companies performance based on criteria of social responsibility. Management training plays a major role in implementation of corporate social responsibility. There is increased demand for corporate social responsibility in every organization to promote good governance between the organization, investors, society at larger and government. Laws and Regulations Impacting on Corporations The recent past has witnessed several pieces of legislation that eventually come to force and impact both positively and negatively to corporation. Examples of such laws are the ones concerning environmental conservation that have required corporate bodies to do their business with little to no environmental degradation. This has to a greater extent dealt manufacturing corporations big blows as they have to emit waste product into the environment as they do manufacturing. These set of laws have therefore required that there are amounts of part of the corporation’s revenue set aside to attempt to get rid of the waste materials they emit from the environment. This has become an extra cost to most corporations since conducting an environmental cleanup exercise has in many circumstances gone into the tune of millions of shillings. Basically, among other effects that recent laws and regulations have imposed on the environment have been extra costs especially meant for cleaning up the waste they emit into environment or compensating individuals who are fallen victims in one way or another of this kind of wastes. Consequently, the revenues have considerably diminished with some of such corporations opted the walk of operations. Monitoring and Enforcement Plan Monitoring and enforcing adherence to code of ethics is of paramount importance and several benefits have been associated to it. Monitoring is in most cases done by organizational management teams, senior officers in an institution or even bodies which are mandated to safeguard such codes of ethics. Monitoring and enforcing helps keep those who are bound by such codes committed to satisfying the values as stipulated in the code of ethics. As a result, professionals in whatever field are in a position to effectively prevent, detect and report appropriately as well as address any allegation of professional misconduct. A code of ethics can be effectively enforced when there exist individuals responsible for its implementation. Enforcing and safeguarding a code of ethics from rampant violation would require a clear explanation of the consequences that are to befell the violators. Such consequences must seem harsh so as to discourage those bound by the code from acting against it but instead assist in implementing it fully. Establishing an agreement that is binding between the parties to a code of ethics is also a step in the right direction of enforcing it. Lastly, to successfully monitor and enforce a code of ethics, there needs to be a consistent manner of monitoring behavior as well as rewarding individuals who duly comply with the laid down code of ethics. Ethics Audit Professionals in any field are needed to continually keep in touch with the practices within their professions that have an ethics relation in light of the ever increasing demand from the social world. To achieve this, the professionals have to engage in rigorous process of auditing ethics and such audits should be hinged on establishing that which is being considered essential in social work. This will in turn help the professionals make an identification of an ethical issue which is pertinent in their practice setting. Furthermore, it will be helpful to professionals in reviewing as well as assessing how adequate their current practice is. Lastly, auditing ethical codes will become helpful in assisting professionals to design a strategy which is practical to tune current practices as desired in the social work. Working Internationally Securing a professional job internationally is in most circumstances fancied by many if not by all professions across several fields. Such opportunities come with lots of hope to succeed in one’s career and of course earn fortunes out of the opportunity. In the real sense, there are very few professionals if any, who will turn such a chance down. Ethically, before a professional takes on an international duty, he has to consider issues like whether his code of ethics conform with the general ethics upheld in a foreign nation and whether such bodies are concerned with the code of ethics of his/her profession is acknowledged in that foreign nation in which he/she is intending to work. This is so, because a case of conflicting ethical values may arise and this may cause a crisis that could have been avoided if such issues were put into account prior to taking up of international duties. Like for instance, in accounting profession, there still exist some nations that have not subscribed to the guidelines offered by major accounting bodies in the world like the I.F.A or the Generally Accepted Accounting Principles (G.A.A.P). As a result, such nations have their own ways of dealing with some accounting treatments which in many circumstances contrast what such bodies provide in respect of those treatments. Therefore, having an accountant who has been trained and practiced in a country where such guidelines from these bodies are adhered to work in such a foreign country may yield a crisis which in another perspective may be termed as professional misconduct in that foreign country. Conclusion In conclusion, this paper discusses and identifies the statement of values to include the source and foundation of ethical values and principles; why these principles are non-negotiable, how they have evolved over time, and what moral philosophy or social issues affects the approach to ethics. It also presented and given a training and communication plan, implementation plan, plan for the role of leadership, resolution to corporate social issues, discussed the recent laws and regulations impacting the corporation, how to monitor and enforce the plan; ethics auditing plan and considerations for working internationally. As you can see, code of ethics is needed in every organization to avoid conflict of interest and to deal with issues in a fair and just manner. References Baker, R. (1999). The American medical ethics revolution: how the AMA’s code of ethics has transformed physicians’ relationships to patients, professionals, and society. Baltimore: Johns Hopkins University Press. Code of international ethics. (1953). Westminster, Md.: Newman Press. Code of medical ethics: current opinions with annotations (2004-2005 ed.). (2004). Chicago, Ill.: AMA Press. Reamer, F. G. (1998). Ethical standards in social work: a review of the NASW code of ethics. Washington, DC: NASW Press. Watson, D. (1985). A Code of ethics for social work: the second step. London: Routledge & Kegan Paul.

Development of an industrialized, mechanized economy in the United States

Till the time of American Revolution, the American economy was basically a â€Å"colonial† economy, and worked for the benefit of — the mother country(Britain). With time the colonies resentment with the mother country grew and they breached their links much to the ire of the British Empire. The period that went by between the American Revolution and the Civil War witnessed the growth of a young national economy. Though it was still largely agricultural, the manufacturing and industrial sector was also coming up in a big way (complemented by the rise of a fledgling labor movement).Serious and vigorous economic and political competition among the sections (North, South, and West) was a primary force shaping the development of American politics. At the same time, the nation slowly developed the foundations of a unified national economic system.This consolidation of American economic life was driven by such technological developments as the invention of the steamboat, the railroad, and the telegraph; by the development of new economic enterprises (e.g. , railroad and telegraph systems) capitalizing on these technological advances; and by the linking of the nation's several regions through the construction of â€Å"internal improvements† such as canals and roads and toll bridges. The Union's possession of these economic advantages was a major factor in its victory over the Confederacy in the Civil War. After the Civil War was over, the United States was established as a major player in the world economy.The Development of infrastructure and new means of communication resulted in bonding the national economy together, and also making feasible the rise of great industrial enterprises. Education and political legal support also assisted the growth of these enterprises by the development of such forms of organization as the business corporation, the trust, and the holding company. But the labour movement in America also grew at a frantic pace in or der to protect their interests from the hands of capitalists and it can be said that largely the work force was dissatisfied at the treatment meted out to them.The labor movements initially forced the government to bring legislation protecting the interests of the worker but later during the 1920s and early 1930s an aggressively pro-business climate led either to the retrenchment or the abandonment of these efforts. The economy grew at a frantic pace in the 1920s but the lack of regulation and adequate safeguards led to monopolization that in result led to the Great Depression of 1929-1941. It led to a serious rethink on the part of the government and new rules were laid paving the way for a new relationship between the government and the economy as a whole.At first the government tried to control the unregulated economy. After that for a while in the two decades that followed American economy thrived like anything, and also paved the way for the new American middle class. The perio d since the late 1960s has demonstrated that the â€Å"American dream† of the 1950s and 1960s was short-lived. Two clusters of developments spelled the end of Americans' dreams of continuing economic and social prosperity: First, in the late 1960s and early 1970s, a continuing climate of economic recession and industrial retrenchment led to the loss of thousands of jobs.Second, in the 1970s and early 1980s, American corporations seemed increasingly unable to compete with the industries and products of foreign competitors — specifically German and Japanese electronics and automobile manufacturers. In particular, the successful Japanese challenge to the primacy of the American automobile industry spelled economic disaster, not just for the â€Å"big three† auto manufacturers, but also for the dozens of industries (for example, steel) dependent on a healthy domestic automobile industry.In the 1980s, many Americans believed that the â€Å"malaise† of the 1970 s was at an end. But the 1980s was an era of feverish economic â€Å"growth† based not on the real flowering of productive industry but on the ever-more-frantic manipulations of corporate takeovers and stock manipulation. The goals of free trade have also been furthered since World War II by US participation in the International Monetary Fund (IMF), the World Bank, and the General Agreement on Tariffs and Trade (GATT).With the formation in 1995 of the World Trade Organization (WTO), most-favored-nation policies were expanded to trade in services and other areas. In 1993, Congress approved the North American Free Trade Agreement, which extended the Free Trade Agreement between Canada and the United States to include Mexico. NAFTA, by eliminating tariffs and other trade barriers, created a free trade zone with a combined market size of $6. 5 trillion and 370 million consumers. The effect on employment was uncertain—estimates varied from a loss of 150,000 jobs over the ne xt ten years to a net gain of 200,000.Labor intensive goods-producing industries, such as apparel and textiles, were expected to suffer, while it was predicted that capital goods industries would benefit. It was anticipated that US automakers would benefit in the short run by taking advantage of the low wages in Mexico and that US grain farmers and the US banking, financial, and telecommunications sectors would gain enormous new markets. As of 2003, the pros and cons of NAFTA were still being hotly debated.Spokespersons for organized labor claimed in 2000 that the agreement had resulted in a net loss of 420,000 jobs, while advocates of free trade insisted that 311,000 new jobs had been created to support record US exports to Canada and Mexico, with only 116,000 workers displaced—a net gain of 195,000 jobs. In 2003, President George W. Bush introduced, and Congress passed a tax cut of $350 billion designed to stimulate the economy, which was in a period of slow growth. This ca me on the heels of a $1. 35 trillion tax cut passed in 2001 and a $96 billion stimulus package in 2002.Democrats cited the loss of 2.7 million private sector jobs during the first three years of the Bush administration as evidence that the president did not have control over the economy. In 1998, for the first time since 1969, the federal budget closed the fiscal year with a surplus. In 2000, the government was running a surplus of $236 billion, or a projected $5. 6 trillion over 10 years. By mid-2003, the federal budget had fallen into deficit; the deficit stood at $455 billion, which was4. 2% of gross domestic product (GDP). Congress was debating an overhaul of the Medicare program, to provide prescription drug coverage for the elderly and disabled. WORKS CITEDhttp://www.eduref.org/Virtual/Lessons/crossroads/sec5/Introduction/g_economy.htmlhttp://www.nationsencyclopedia.com/Americas/United-States-ECONOMIC-DEVELOPMENT.html

An Unforgettable Experience.

His sparkling green eyes always gave an aura of intelligence. Every time he smiled it made my heart melt like a hot knife cutting through butter. The only one who knew about this feeling of mine was my best friend, Ida. She was a very encouraging friend of me. She even helped me hooked up with Dustin. I was the girl who only focused on my studies and my social life was not exciting. Dustin, on the other hand, was one of the top guys in the girls’ list who was a must-go-date with. His popularity started when he scored a lot of baskets for his basketball team. But most importantly, he was the Captain of the Tiger basketball team. One day, the Tiger Team had a big game with Leopard Team. He played brilliantly with great jump, shots, dunks and assists. His teammates also played their hearts out to win the game. Just two minutes before the game ended, they were trailing 90-96. They managed to force three turnovers, two steals and scored five baskets. Three shots were made by Dustin. Finally, our Tiger Team won by 101-99. Ida and I were very excited and we screamed our lungs out for the victory. Dustin then took the microphone from the announcer. He said in front of hundreds of people that before he left high school, he wanted to tell everyone a secret. He liked someone, a girl. Nobody knew and not even his own friend. Suddenly, the stadium became quiet as all the girls wished that they were the chosen one. Then he said, â€Å"Amanda Ann, I do really like you,† â€Å"What? Did he just mention my name? I asked Ida. I was shocked and felt like fainting at that moment. I could not believe it. It was just like a dream came true. I suddenly dreamed that I was wearing a Cinderella gown and hearing the ringing of bells. Then, everybody in the stadium was staring at me. He then ran towards me and told me that he liked me a lot since the first day I sat foot in this school. I became dumbfounded and my face turned red as all girls w ere very envious of me. Even though this incident had happened a week ago, it was still fresh in my mind. An Unforgettable Experience. His sparkling green eyes always gave an aura of intelligence. Every time he smiled it made my heart melt like a hot knife cutting through butter. The only one who knew about this feeling of mine was my best friend, Ida. She was a very encouraging friend of me. She even helped me hooked up with Dustin. I was the girl who only focused on my studies and my social life was not exciting. Dustin, on the other hand, was one of the top guys in the girls’ list who was a must-go-date with. His popularity started when he scored a lot of baskets for his basketball team. But most importantly, he was the Captain of the Tiger basketball team. One day, the Tiger Team had a big game with Leopard Team. He played brilliantly with great jump, shots, dunks and assists. His teammates also played their hearts out to win the game. Just two minutes before the game ended, they were trailing 90-96. They managed to force three turnovers, two steals and scored five baskets. Three shots were made by Dustin. Finally, our Tiger Team won by 101-99. Ida and I were very excited and we screamed our lungs out for the victory. Dustin then took the microphone from the announcer. He said in front of hundreds of people that before he left high school, he wanted to tell everyone a secret. He liked someone, a girl. Nobody knew and not even his own friend. Suddenly, the stadium became quiet as all the girls wished that they were the chosen one. Then he said, â€Å"Amanda Ann, I do really like you,† â€Å"What? Did he just mention my name? I asked Ida. I was shocked and felt like fainting at that moment. I could not believe it. It was just like a dream came true. I suddenly dreamed that I was wearing a Cinderella gown and hearing the ringing of bells. Then, everybody in the stadium was staring at me. He then ran towards me and told me that he liked me a lot since the first day I sat foot in this school. I became dumbfounded and my face turned red as all girls w ere very envious of me. Even though this incident had happened a week ago, it was still fresh in my mind.

I don't have one Essay Example | Topics and Well Written Essays - 750 words

I don't have one - Essay Example In the short story, drugs led to his incarceration, thus increasing his predicament. However, his aptitude in jazz music has significantly aided him in alleviating his challenges. In James Baldwin’s short story, titled Sonny’s Blues, the narrator depicts Sonny as a teenaged character struggling with various challenges in the slums of Harlem. The story’s setting is in the middle of the 20th century, a time when racial discrimination was at all times high. Racial discrimination against the African Americans by the whites came in all forms thus posing tremendous negative or undesirable effects in the society. The narrator, an anonymous character, gives a picture of Sonny fighting drug abuse and other social dilemmas through jazz music, which he strongly disapproves. Moreover, he says "and his music seemed to be merely an excuse for the life he led† (Madden 321). The writer describes how Sonny uses his artful skills in mitigating his challenges that include drug abuse and poverty. In one instance, the narrator shows how Sonny hangs in several nightclubs, in a bid to use his talent in jazz music to avert drug (heroin) addiction. His brother, the narrator does not understand his passion in music until one day when they go together in a nightclub (Schewhn and Bass 331). In that particular occasion, the narrator realizes the power of music in keeping Sonny sound and normal, while staying away from drugs and other social tribulations that significantly affects his life. However, his jazz musical talent could have a negative effect on him since the narrator’s in-laws took him as a low-classed boy. In addition, Sonny’s involvement in jazz music led him into drug addiction, a condition he unsuccessfully tried to eliminate. His addiction has also landed him in jail and severely affected his relationship with his brother, the narrator (F einstein and Rife 506). Through his jazz music, Sonny is able to communicate the

Quality Assurance Essay Example | Topics and Well Written Essays - 4250 words

Quality Assurance - Essay Example Causes of shortfall in quality of air traffic control operations will also be identified to enable the management develop counteractive mechanisms to avoid future quality failures. The paper will recognise the role of quality improvement processes in ensuring NATS improves its service delivery. Strategies of managing and communicating quality improvements will be discussed in order to enable the management understand proper ways of creating awareness concerning quality improvements. Service quality primarily compares the expectations of air traffic control operations with its actual performance. The quality of a service determines the extent to which a service is tailored to meet the needs of customers (Summers, 2009). Principles of quality management are relevant to air traffic control operations since they encourage various institutions to focus on service features that can meet customer specifications. The quality of air traffic control services is determined by the strategies that navigation institutions adopt in performing their services. NATS witnessed the biggest shortfall in its service quality on December 7, 2013 caused by a breakdown in IT systems. NATS can address quality service problems through quality management processes including quality improvement cycle, total quality management, business process re-engineering and benchmarking. It is critical for NATS and the industry of air traffic control to ensure proper management and communication of qua lity improvements to both employees and customers using the tools of quality management. NATS has the potential for achieving competitiveness in service quality if the management embeds quality in its organisational culture. NATS has witnessed widespread teething problems caused by catastrophic failures of its software management systems. Passengers experienced 130,000 minutes delay with approximately 1,300 flights facing a severe delay.